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Complaint log

Equity Loans complaint log

The newest complaints about Equity Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Jul 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILNo timely replyNo
May 11, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Jul 16, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jul 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processILExplainedYes
Jul 3, 2025Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Jun 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsKSExplainedYes
Jun 5, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Apr 22, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Apr 14, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Apr 4, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTNExplainedYes
Mar 11, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Mar 5, 2025MortgagesTrouble during payment processPaying off the loanTNExplainedYes
Feb 7, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Jan 14, 2025MortgagesTrouble during payment processPayment processILExplainedYes
Jan 5, 2025MortgagesTrouble during payment processPayment processWYExplainedYes
Dec 27, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Nov 27, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Sep 16, 2024MortgagesTrouble during payment processPaying off the loanNVExplainedYes
Aug 3, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTNExplainedYes
Jul 27, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyMEExplainedYes
Jul 18, 2024MortgagesClosing on a mortgageFees or costs after closingCTExplainedYes
May 19, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingNJExplainedYes
May 10, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Mar 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Mar 4, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Mar 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Jan 24, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Jan 16, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)FLExplainedYes
Jan 10, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Jan 9, 2024MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 8, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 8, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Nov 1, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Oct 24, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Oct 19, 2023MortgagesTrouble during payment processPayment processLAExplainedYes
Sep 12, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 6, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Aug 18, 2023MortgagesStruggling to pay mortgageFLExplainedYes
Aug 1, 2023MortgagesStruggling to pay mortgageGAExplainedYes
Jul 20, 2023MortgagesTrouble during payment processGAExplainedYes
Jun 12, 2023MortgagesTrouble during payment processTXExplainedYes
May 26, 2023MortgagesClosing on a mortgageCAExplainedYes
May 22, 2023MortgagesStruggling to pay mortgageGAExplainedYes
Apr 28, 2023MortgagesTrouble during payment processCAExplainedYes
Apr 26, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 3, 2023MortgagesTrouble during payment processKYExplainedYes
Feb 23, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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