Mortgage company · complaint record
Equity Loans complaints
Filed under EQUITY LOANS LLC
Consumers have filed 109 complaints about Equity Loans since 2015, 4 of them in the last 12 months (-75% on the year before). It answered 75% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 109
- Last 12 months
- 4
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since November 2015
-75% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 29, 2026
Most complained-about mortgage lenders & servicers
Equity Loans complaints by month
The busiest month was February 2023 (5 complaints). Complaints in the last 12 months are down 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Equity Loans answered all time
- Closed with monetary relief10.9%
- Closed with explanation10798.2%
- Untimely response10.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Equity Loans complaints are about
Top Equity Loans problems
Inside "Trouble during payment process"
- Payment process 5
- Escrow, taxes, or insurance 3
- Loan sold or transferred to another company 3
- Paying off the loan 2
- Private mortgage insurance (PMI) 1
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Where Equity Loans complaints come from
Most complaints: Florida (30), Georgia (13), California (9), Maryland (8), Illinois (6).
Equity Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Equity LoansMortgages | - | 4 | - |
Compare side by side: Equity Loans vs Midwest Loan Services · Equity Loans vs Truhome Solutions · Equity Loans vs NEXA Mortgage · Equity Loans vs Hilltop
What people say about Equity Loans
All experiencesNo experiences with Equity Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Equity Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| May 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 16, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 5, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 22, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 14, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 4, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
Questions about Equity Loans
How many complaints does Equity Loans have?
Equity Loans has 109 complaints on record since November 2015, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Equity Loans respond to complaints?
Yes. Equity Loans answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Equity Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (18), struggling to pay mortgage (12), improper use of your report (8).
Is Equity Loans legit?
Equity Loans is a real company with a public complaint record: consumers have complained about it 109 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Equity Loans legit? for the signals, red flags and how to protect yourself.
Are complaints about Equity Loans going up or down?
Down. There were 4 complaints in the last 12 months against 16 in the 12 before (-75%). See every month.
How do I file a complaint against Equity Loans?
Complain to Equity Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Equity Loans complaints come from?
Most come from Florida (30), Georgia (13), California (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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