Case file
Auto loans & leases
Complaint 4830548 Citibank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Unable to receive car title or other problem after the loan is paid off
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 20, 2021Complaint received
- Oct 21, 2021Sent to Citibank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NY | Explained | Yes |
| Jul 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TX | Fixed | Yes |
| Jun 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Explained | Yes |
| Jun 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | KY | Explained | Yes |
| Apr 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | WI | Explained | Yes |
| Jan 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | WI | Explained | Yes |
| Dec 3, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | UT | Fixed | Yes |
| Nov 21, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | IL | Explained | Yes |
| Jul 2, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NY | Fixed | Yes |
| Mar 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TX | Explained | Yes |
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