Case file
Bank accounts
Complaint 4888753 Popular Bank
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Fees charged for closing account
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 8, 2021Complaint received
- Dec 30, 2021Sent to Popular Bank (52 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Popular Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Oct 26, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Oct 6, 2021 | Bank accounts | Closing an accountCan't close your account | NJ | Explained | Yes |
| Jul 8, 2021 | Bank accounts | Closing an accountCan't close your account | NC | Money back | Yes |
| Jun 21, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Money back | Yes |
| Apr 22, 2021 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Feb 17, 2021 | Bank accounts | Closing an accountFunds not received from closed account | MI | Explained | Yes |
| Jan 4, 2021 | Bank accounts | Closing an accountFees charged for closing account | NJ | Explained | Yes |
| Sep 18, 2020 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Aug 4, 2020 | Bank accounts | Closing an accountFunds not received from closed account | MI | Explained | Yes |
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