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Credit cards

Complaint 4892028 Valley National Bancorp

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Florida 34219
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 8, 2021Complaint received
  2. Nov 9, 2021Sent to Valley National Bancorp (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Valley National Bancorp complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Credit cardsClosing your accountCompany closed your accountNJExplainedYes
Jan 14, 2024Credit cardsClosing your accountCompany closed your accountNJExplainedYes
Mar 17, 2021Credit cardsClosing your accountCan't close your accountNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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