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Case file

Payday & personal loans

Complaint 4916468 U.S. Bank

Explained
Company
U.S. Bank
Product
Payday loan, title loan, or personal loan · Personal line of credit
From
Alaska 995XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 16, 2021Complaint received
  2. Dec 6, 2021Sent to U.S. Bank (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Apr 14, 2026Payday & personal loansProblem with additional add-on products or servicesKYExplainedYes
Feb 15, 2024Payday & personal loansProblem with additional add-on products or servicesMOExplainedYes
Jan 20, 2024Payday & personal loansProblem with additional add-on products or servicesWAMoney backYes
Oct 11, 2023Payday & personal loansProblem with additional add-on products or servicesARExplainedYes
Jan 19, 2022Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
Sep 10, 2021Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Apr 21, 2021Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Oct 2, 2020Payday & personal loansProblem with additional add-on products or servicesMOExplainedYes
Jun 11, 2020Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Dec 13, 2019Payday & personal loansProblem with additional add-on products or servicesMOMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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