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Case file

Payday & personal loans

Complaint 5128365 U.S. Bank

Explained
Company
U.S. Bank
Product
Payday loan, title loan, or personal loan · Personal line of credit
From
Georgia 304XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 19, 2022Complaint received
  2. Jan 28, 2022Sent to U.S. Bank (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Apr 14, 2026Payday & personal loansProblem with additional add-on products or servicesKYExplainedYes
Feb 15, 2024Payday & personal loansProblem with additional add-on products or servicesMOExplainedYes
Jan 20, 2024Payday & personal loansProblem with additional add-on products or servicesWAMoney backYes
Oct 11, 2023Payday & personal loansProblem with additional add-on products or servicesARExplainedYes
Nov 16, 2021Payday & personal loansProblem with additional add-on products or servicesAKExplainedYes
Sep 10, 2021Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Apr 21, 2021Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Oct 2, 2020Payday & personal loansProblem with additional add-on products or servicesMOExplainedYes
Jun 11, 2020Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Dec 13, 2019Payday & personal loansProblem with additional add-on products or servicesMOMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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