Case file
Bank accounts
Complaint 4931776 Santander Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 17, 2021Complaint received
- Nov 19, 2021Sent to Santander Bank (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 17, 2022 | Bank accounts | Opening an accountUnable to open an account | GA | Explained | Yes |
| Jul 11, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | DE | Explained | Yes |
| Jun 27, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | NY | Explained | Yes |
| Jun 10, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | NY | Explained | No |
| Jun 6, 2022 | Bank accounts | Opening an accountUnable to open an account | NJ | Explained | No |
| May 14, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | DE | Explained | No |
| May 3, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MA | Explained | No |
| Mar 29, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | NY | Explained | No |
| Feb 12, 2022 | Bank accounts | Opening an accountUnable to open an account | PA | Explained | No |
| Jan 3, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | MA | Explained | Yes |
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