Case file
Student loans
Complaint 4934240 AES / PHEAA
Explained- Product
- Student loan · Federal student loan servicing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 21, 2021Complaint received
- Nov 21, 2021Sent to AES / PHEAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More AES / PHEAA complaints about problem with fraud alerts or security freezes
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 11, 2026 | Student loans | Problem with fraud alerts or security freezes | MI | Explained | Yes |
| Feb 14, 2022 | Student loans | Problem with fraud alerts or security freezes | CA | Explained | Yes |
| Jan 26, 2022 | Credit reporting | Problem with fraud alerts or security freezes | MA | Fixed | Yes |
| Jan 16, 2022 | Student loans | Problem with fraud alerts or security freezes | FL | Explained | Yes |
| Aug 18, 2021 | Student loans | Problem with fraud alerts or security freezes | CO | Explained | Yes |
| Jan 16, 2021 | Credit reporting | Problem with fraud alerts or security freezes | MI | Explained | Yes |
| Aug 23, 2020 | Student loans | Problem with fraud alerts or security freezes | MN | Fixed | Yes |
| May 24, 2020 | Credit reporting | Problem with fraud alerts or security freezes | CA | Explained | Yes |
| Mar 13, 2019 | Student loans | Problem with fraud alerts or security freezes | GA | Explained | Yes |
| Jul 26, 2018 | Credit reporting | Problem with fraud alerts or security freezes | NY | Explained | Yes |
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