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Mortgages

Complaint 4974243 Umpqua

Explained
Company
Umpqua
Product
Mortgage · VA mortgage
From
Virginia 22902
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 4, 2021Complaint received
  2. Dec 4, 2021Sent to Umpqua
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jan 7, 2022MortgagesTrouble during payment processORExplainedYes
Mar 4, 2021MortgagesTrouble during payment processORExplainedYes
Jan 12, 2021MortgagesTrouble during payment processCAExplainedYes
Nov 21, 2020MortgagesTrouble during payment processWAExplainedYes
Nov 12, 2020MortgagesTrouble during payment processWAExplainedYes
Sep 28, 2020MortgagesTrouble during payment processWAExplainedYes
Aug 5, 2020MortgagesTrouble during payment processIDExplainedYes
Jun 24, 2020MortgagesTrouble during payment processWAExplainedYes
Jan 27, 2020MortgagesTrouble during payment processORExplainedYes
Nov 12, 2019MortgagesTrouble during payment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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