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Case file

Credit cards

Complaint 5021633 Social Finance

Money back
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with rewards from credit card
From
Connecticut 063XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Dec 18, 2021Complaint received
  2. Dec 18, 2021Sent to Social Finance
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Social Finance complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
Jun 21, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardDEExplainedYes
Jun 19, 2022Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Mar 14, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardFLExplainedYes
Feb 5, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
Jan 4, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
Oct 11, 2021Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNJExplainedYes
Jun 15, 2021Credit cardsOther features, terms, or problemsOther problemINExplainedYes
Mar 11, 2021Credit cardsOther features, terms, or problemsProblem with customer serviceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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