Complaint 5023789 Point Up

Explained

Company: Point Up
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Problem with rewards from credit card
From: California 90802
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Dec 20, 2021Complaint received
Jan 18, 2022Sent to Point Up (29 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works