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Complaint log

Point Up complaint log

The newest complaints about Point Up, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 13, 2022Bank accountsClosing an accountCan't close your accountCAExplainedYes
May 3, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Mar 24, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAMoney backYes
Dec 20, 2021Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Oct 30, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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