Complaint 5036619 Extra

Explained

Company: Extra
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Add-on products and services
From: Colorado 80249
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 23, 2021Complaint received
Dec 23, 2021Sent to Extra
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
Oct 18, 2024	Credit cards	Other features, terms, or problemsOther problem	MI	Explained	Yes
Oct 27, 2023	Credit cards	Other features, terms, or problemsOther problem	AR	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works