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Credit cards

Complaint 7767737 Extra

Explained
Company
Extra
Product
Credit card · General-purpose credit card or charge card
Detail
Other problem
From
Arkansas 728XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Oct 27, 2023Complaint received
  2. Oct 27, 2023Sent to Extra
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2024Credit cardsOther features, terms, or problemsOther problemMIExplainedYes
Dec 23, 2021Credit cardsOther features, terms, or problemsAdd-on products and servicesCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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