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Credit cards

Complaint 5134563 Securus J

Explained
Company
Securus J
Product
Credit card or prepaid card · Store credit card
Detail
Can't use card to make purchases
From
Virginia 23868
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 21, 2022Complaint received
  2. Jan 21, 2022Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Feb 21, 2023Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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