Complaint 5148349 Umpqua

Explained

Company: Umpqua
Product: Debt collection · Other debt
Issue: False statements or representation
Detail: Attempted to collect wrong amount
From: California 91770
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 25, 2022Complaint received
Jan 25, 2022Sent to Umpqua
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about false statements or representation

Received	About	Issue	State	Answer	On time
Oct 30, 2021	Debt collection	False statements or representationAttempted to collect wrong amount	CA	Explained	Yes
Dec 31, 2020	Debt collection	False statements or representationAttempted to collect wrong amount	OR	Explained	Yes
Jun 18, 2019	Debt collection	False statements or representationAttempted to collect wrong amount	CA	Explained	Yes
Jun 19, 2017	Debt collection	False statements or representationAttempted to collect wrong amount	GA	Explained	Yes
May 28, 2015	Debt collection	False statements or representationAttempted to collect wrong amount	WA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works