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Prepaid & gift cards

Complaint 5170382 Barclays US

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
From
Pennsylvania 17016
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 31, 2022Complaint received
  2. Feb 15, 2022Sent to Barclays US (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Barclays US complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Nov 30, 2022Prepaid & gift cardsUnexpected or other feesNCMoney backYes
Oct 31, 2022Debt relief & credit repairUnexpected or other feesCAMoney backYes
Jun 22, 2022Debt relief & credit repairUnexpected or other feesMNExplainedYes
Nov 9, 2021Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Aug 27, 2021Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Nov 19, 2020Prepaid & gift cardsUnexpected or other feesSCExplainedYes
Aug 28, 2020Prepaid & gift cardsUnexpected or other feesMDExplainedYes
Feb 25, 2020Debt relief & credit repairUnexpected or other feesNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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