Complaint 5255702 Direct Home Lending

Explained

Company: Direct Home Lending
Product: Mortgage · Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
From: Colorado 80138
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company disputes the facts presented in the complaint

Feb 23, 2022Complaint received
Jul 13, 2022Sent to Direct Home Lending (140 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Direct Home Lending complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Sep 18, 2023	Mortgages	Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works