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Mortgages

Complaint 7568966 Direct Home Lending

Money back
Product
Mortgage · Reverse mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Texas 75068
Filed by
Web · Servicemember · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Sep 18, 2023Complaint received
  2. Sep 18, 2023Sent to Direct Home Lending
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Direct Home Lending complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 23, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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