Complaint 5411798 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Payday loan, title loan, or personal loan · Personal line of credit
Issue: Problem with the payoff process at the end of the loan
From: Pennsylvania 19141
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 5, 2022Complaint received
Apr 6, 2022Sent to Shellpoint Mortgage Servicing (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem with the payoff process at the end of the loan

Received	About	Issue	State	Answer	On time
Mar 15, 2023	Payday & personal loans	Problem with the payoff process at the end of the loan	GA	Explained	Yes
Aug 26, 2022	Payday & personal loans	Problem with the payoff process at the end of the loan	NJ	Explained	Yes
Mar 10, 2021	Payday & personal loans	Problem with the payoff process at the end of the loan	AZ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works