Case file
Money transfers & apps
Complaint 5419030 Securus J
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 19, 2022Complaint received
- Apr 7, 2022Sent to Securus J (78 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Securus J complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 20, 2026 | Money transfers & apps | Other service problem | AZ | Explained | Yes |
| Sep 24, 2025 | Crypto | Other service problem | MI | Explained | Yes |
| Jun 24, 2025 | Crypto | Other service problem | TN | Explained | Yes |
| Apr 3, 2025 | Money transfers & apps | Other service problem | MO | Explained | Yes |
| Jul 2, 2024 | Money transfers & apps | Other service problem | LA | Explained | Yes |
| Oct 18, 2023 | Money transfers & apps | Other service problem | MI | Explained | Yes |
| Jul 20, 2022 | Money transfers & apps | Other service problem | SC | Explained | Yes |
| Jul 12, 2022 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| May 21, 2022 | Crypto | Other service problem | IN | Explained | Yes |
| May 10, 2022 | Crypto | Other service problem | FL | Explained | Yes |
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