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Money transfers & apps

Complaint 5419817 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Virginia 24348
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 12, 2022Complaint received
  2. Apr 7, 2022Sent to Securus J (85 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 11, 2022CryptoWrong amount charged or receivedOHExplainedYes
Mar 29, 2022CryptoWrong amount charged or receivedAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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