Case file
Mortgages
Complaint 5433307 Norwich Commercial Group
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Apr 11, 2022Complaint received
- Apr 28, 2022Sent to Norwich Commercial Group (17 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Norwich Commercial Group complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | No timely reply | No |
| Jul 23, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | No timely reply | No |
| Jan 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | No timely reply | No |
| Dec 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | No timely reply | No |
| May 21, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | Explained | No |
| May 4, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | RI | Explained | Yes |
| Mar 24, 2021 | Mortgages | Trouble during payment process | RI | Explained | Yes |
| Sep 3, 2019 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Jun 19, 2019 | Mortgages | Trouble during payment process | MA | Explained | Yes |
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