Complaint 5453609 Excelerate Capital

Explained

Company: Excelerate Capital
Product: Mortgage · Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process
From: California 90068
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 15, 2022Complaint received
Apr 15, 2022Sent to Excelerate Capital
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Excelerate Capital complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Aug 27, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	CO	No timely reply	No
Mar 27, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	TX	No timely reply	No
Sep 19, 2022	Mortgages	Trouble during payment process	CA	Explained	Yes
Jun 9, 2022	Mortgages	Trouble during payment process	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works