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Mortgages

Complaint 5996782 Excelerate Capital

Explained
Product
Mortgage · Conventional home mortgage
From
California 92592
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 19, 2022Complaint received
  2. Oct 12, 2022Sent to Excelerate Capital (23 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Excelerate Capital complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCONo timely replyNo
Mar 27, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXNo timely replyNo
Jun 9, 2022MortgagesTrouble during payment processCAExplainedYes
Apr 15, 2022MortgagesTrouble during payment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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