Complaint log
Excelerate Capital complaint log
The newest complaints about Excelerate Capital, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 25, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jan 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Oct 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Oct 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Aug 27, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| May 30, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Mar 27, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 23, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jan 9, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 19, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 17, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jun 9, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 26, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 15, 2022 | Mortgages | Trouble during payment process | Explained |
| Mar 4, 2022 | Mortgages | Closing on a mortgage | Explained |
| Feb 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 1, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works