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Case file

Credit reporting

Complaint 5455312 Heritage Financial Group

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Investigation took more than 30 days
From
Texas 77520
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 16, 2022Complaint received
  2. Apr 16, 2022Sent to Heritage Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heritage Financial Group complaints about problem with a credit reporting company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Mar 29, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Mar 13, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysOHExplainedYes
Mar 3, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Apr 25, 2017Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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