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Debt collection

Complaint 5458942 Eastern Bankshares

Explained
Product
Debt collection · Credit card debt
Detail
Debt was result of identity theft
From
Massachusetts 02302
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 17, 2022Complaint received
  2. Apr 17, 2022Sent to Eastern Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Eastern Bankshares complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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