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Case file

Mortgages

Complaint 5461495 Busey Bank

Explained
Company
Busey Bank
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Illinois 62246
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 18, 2022Complaint received
  2. Apr 18, 2022Sent to Busey Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Busey Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 21, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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