Complaint log
Busey Bank complaint log
The newest complaints about Busey Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 1, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 1, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 18, 2026 | Money transfers & apps | Fraud or scam | Money back |
| Aug 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jul 28, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| May 29, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 17, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Money back |
| Dec 22, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Nov 21, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 19, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 17, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 23, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 25, 2025 | Bank accounts | Managing an accountBanking errors | Money back |
| Jul 8, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 3, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 23, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 5, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 11, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 4, 2025 | Bank accounts | Managing an accountProblem with renewal | Explained |
| Mar 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 5, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 13, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 11, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Jan 10, 2025 | Bank accounts | Problem caused by your funds being lowLate or other fees | Money back |
| Oct 2, 2024 | Bank accounts | Managing an accountProblem making or receiving payments | Money back |
| Sep 17, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 21, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 19, 2024 | Crypto | Fraud or scam | Explained |
| Jul 25, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 10, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| May 14, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 22, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Apr 4, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| Mar 30, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 7, 2024 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Jan 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 6, 2024 | Bank accounts | Closing an accountCan't close your account | Money back |
| Dec 16, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 13, 2023 | Bank accounts | Closing an accountCan't close your account | Explained |
| Nov 21, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 16, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 1, 2023 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 30, 2023 | Bank accounts | Managing an accountProblem with fees or penalties | Money back |
| Sep 13, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 9, 2023 | Bank accounts | Closing an accountCompany closed your account | Money back |
| Sep 8, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works