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Student loans

Complaint 5487363 DebtEaze

Explained
Company
DebtEaze
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Illinois 610XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 23, 2022Complaint received
  2. Jul 13, 2022Sent to DebtEaze (81 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More DebtEaze complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 4, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Apr 17, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedNo
Aug 9, 2023Student loansDealing with your lender or servicerKeep getting calls about your loanMIMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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