Loan servicer · complaint record
DebtEaze complaints
Consumers have filed 10 complaints about DebtEaze since 2022, 2 of them in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer. It is the 33rd most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 2
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #33 of 47
Since April 2022
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: May 12, 2026
Most complained-about student loan servicers
DebtEaze complaints by month
The busiest month was November 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How DebtEaze answered all time
- Closed with monetary relief220%
- Closed with explanation880%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What DebtEaze complaints are about
Top DebtEaze problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 3
- Keep getting calls about your loan 1
Where DebtEaze complaints come from
Most complaints: New York (2), Connecticut (1), Florida (1), Georgia (1), Illinois (1).
DebtEaze compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | DebtEazeStudent loans | - | 2 | - |
Compare side by side: DebtEaze vs Earnest · DebtEaze vs College Ave Student Loan Servicing · DebtEaze vs Meritize Financial · DebtEaze vs LendKey Technologies
What people say about DebtEaze
All experiencesNo experiences with DebtEaze yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest DebtEaze complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 12, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Dec 4, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 30, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 13, 2025 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Apr 17, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 26, 2024 | Debt relief & credit repair | Didn't provide services promised | Money back |
| Nov 22, 2024 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Aug 9, 2023 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Money back |
| Nov 4, 2022 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Apr 23, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Questions about DebtEaze
How many complaints does DebtEaze have?
DebtEaze has 10 complaints on record since April 2022, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does DebtEaze respond to complaints?
Yes. DebtEaze answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with DebtEaze?
The most common problems are dealing with your lender or servicer (4), confusing or misleading advertising or marketing (2), struggling to repay your loan (2).
Is DebtEaze legit?
DebtEaze is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is DebtEaze legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against DebtEaze?
Complain to DebtEaze in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most DebtEaze complaints come from?
Most come from New York (2), Connecticut (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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