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Case file

Bank accounts

Complaint 5509160 First Financial Bankshares

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Texas 760XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 28, 2022Complaint received
  2. May 11, 2022Sent to First Financial Bankshares (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Financial Bankshares complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Sep 5, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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