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Bank accounts

Complaint 5557742 Point Up

Explained
Company
Point Up
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
California 92131
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 13, 2022Complaint received
  2. May 13, 2022Sent to Point Up
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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