Case file
Credit cards
Complaint 5569882 Mufg Americas
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 17, 2022Complaint received
- Jun 21, 2022Sent to Mufg Americas (35 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mufg Americas complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 10, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Money back | Yes |
| Mar 9, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Money back | Yes |
| Nov 8, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Fixed | Yes |
| Sep 7, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MD | Explained | Yes |
| Aug 29, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Fixed | Yes |
| Aug 8, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Money back | Yes |
| Jul 14, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Money back | Yes |
| Jul 11, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Money back | Yes |
| Jul 7, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| May 23, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Money back | Yes |
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