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Credit reporting

Complaint 5594725 American Student Assistance

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Information belongs to someone else
From
Georgia 30016
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 24, 2022Complaint received
  2. Jun 9, 2022Sent to American Student Assistance (16 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Student Assistance complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Feb 2, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayNYExplainedYes
Jan 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Jun 25, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes
Dec 22, 2024Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Mar 19, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
May 21, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 11, 2021Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jun 29, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 21, 2021Student loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 2, 2019Credit reportingIncorrect information on your reportOld information reappears or never goes awayMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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