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Credit cards

Complaint 5637580 Umpqua

Explained
Company
Umpqua
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
California 94131
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 6, 2022Complaint received
  2. Jun 23, 2022Sent to Umpqua (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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