Case file
Bank accounts
Complaint 5664635 Santander Bank
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Can't close your account
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 13, 2022Complaint received
- Jul 20, 2022Sent to Santander Bank (37 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 16, 2022 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
| Aug 16, 2022 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Aug 11, 2022 | Bank accounts | Closing an accountCompany closed your account | SC | Explained | Yes |
| Jul 22, 2022 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Jun 10, 2022 | Bank accounts | Closing an accountFunds not received from closed account | MA | Explained | No |
| Jun 9, 2022 | Bank accounts | Closing an accountFunds not received from closed account | MA | Explained | No |
| Jun 3, 2022 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
| May 4, 2022 | Bank accounts | Closing an accountCompany closed your account | PA | Explained | No |
| Apr 19, 2022 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | No |
| Apr 5, 2022 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
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