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Theme
Case file

Credit cards

Complaint 5687319 Social Finance

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
California 90605
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 20, 2022Complaint received
  2. Jun 20, 2022Sent to Social Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Social Finance complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 6, 2022Credit cardsClosing your accountCan't close your accountFLExplainedYes
May 28, 2022Credit cardsClosing your accountCompany closed your accountCAExplainedYes
May 3, 2022Credit cardsClosing your accountCan't close your accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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