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Credit cards

Complaint 5722469 Customers Bancorp

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Georgia 30066
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 29, 2022Complaint received
  2. Jul 15, 2022Sent to Customers Bancorp (16 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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