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Student loans

Complaint 5722488 Texas Guaranteed

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Texas 77098
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 29, 2022Complaint received
  2. Jun 29, 2022Sent to Texas Guaranteed
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Texas Guaranteed complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMIExplainedYes
May 18, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Mar 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Feb 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jan 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jan 12, 2026Student loansDealing with your lender or servicerProblem with customer serviceKYExplainedYes
Dec 10, 2025Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Nov 14, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Oct 3, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Sep 6, 2025Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes

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