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Bank accounts

Complaint 5729534 NBT Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Account opened as a result of fraud
From
New York 12946
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 2, 2022Complaint received
  2. Jul 19, 2022Sent to NBT Bancorp (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2025Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Feb 17, 2025Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jun 20, 2024Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Oct 19, 2021Bank accountsOpening an accountAccount opened as a result of fraudNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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