Complaint 5820975 Santander Bank

Explained

Company: Santander Bank
Product: Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Problem with product or service terms changing
From: Massachusetts 01830
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 28, 2022Complaint received
Jul 28, 2022Sent to Santander Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Jan 24, 2020	Credit reporting	Credit monitoring or identity theft protection servicesBilling dispute for services	MA	Explained	Yes
Jun 18, 2017	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works