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Auto loans & leases

Complaint 5905978 Santander Consumer USA

Explained
Product
Vehicle loan or lease · Lease
Detail
Billing problem
From
California 92543
Filed by
Postal mail · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 22, 2022Complaint received
  2. Aug 22, 2022Sent to Santander Consumer USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Consumer USA complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Sep 17, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCOExplainedYes
Sep 16, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanIAExplainedYes
Sep 15, 2022Auto loans & leasesManaging the loan or leaseProblem with the interest rateMDExplainedYes
Sep 11, 2022Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Sep 10, 2022Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedYes
Sep 8, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedMEExplainedYes
Sep 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Sep 5, 2022Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Sep 5, 2022Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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