Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 5909817 First Merchants

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Illinois 60475
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 23, 2022Complaint received
  2. Aug 23, 2022Sent to First Merchants
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with First Merchants?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See First Merchants's record

More First Merchants complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Dec 16, 2025Money transfers & appsProblem with customer serviceILExplainedYes
Dec 4, 2025Money transfers & appsProblem with customer serviceILExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience