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Mortgages

Complaint 5938638 American Advisors Group

Explained
Product
Mortgage · Reverse mortgage
From
New York 11229
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Sep 2, 2022Complaint received
  2. Sep 15, 2022Sent to American Advisors Group (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Advisors Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
May 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 7, 2024MortgagesTrouble during payment processFees chargedCOExplainedYes
Feb 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Oct 4, 2023MortgagesTrouble during payment processLien releaseNYExplainedYes
Sep 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 28, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Aug 15, 2023MortgagesTrouble during payment processNCExplainedYes
May 20, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 12, 2023MortgagesTrouble during payment processINExplainedYes
Jan 12, 2023MortgagesTrouble during payment processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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