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Case file

Mortgages

Complaint 6432535 American Advisors Group

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Ohio 44128
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 12, 2023Complaint received
  2. Jan 12, 2023Sent to American Advisors Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Advisors Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
May 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 7, 2024MortgagesTrouble during payment processFees chargedCOExplainedYes
Feb 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Oct 4, 2023MortgagesTrouble during payment processLien releaseNYExplainedYes
Sep 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 28, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Aug 15, 2023MortgagesTrouble during payment processNCExplainedYes
May 20, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 12, 2023MortgagesTrouble during payment processINExplainedYes
Sep 2, 2022MortgagesTrouble during payment processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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