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Complaint log

American Advisors Group complaint log

The newest complaints about American Advisors Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 28, 2024MortgagesStruggling to pay mortgageForeclosureDCExplainedYes
May 28, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
May 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Mar 5, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingAZExplainedYes
Mar 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Feb 14, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedYes
Feb 7, 2024MortgagesTrouble during payment processFees chargedCOExplainedYes
Feb 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Nov 21, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Nov 14, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingNCExplainedYes
Oct 4, 2023MortgagesTrouble during payment processLien releaseNYExplainedYes
Sep 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 28, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Aug 15, 2023MortgagesTrouble during payment processNCExplainedYes
Jul 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
May 20, 2023MortgagesTrouble during payment processTXExplainedYes
May 5, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Apr 12, 2023MortgagesTrouble during payment processINExplainedYes
Mar 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Feb 25, 2023MortgagesClosing on a mortgageNCExplainedYes
Feb 23, 2023MortgagesClosing on a mortgageWAExplainedYes
Feb 22, 2023MortgagesClosing on a mortgageNYExplainedYes
Feb 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMNExplainedYes
Feb 10, 2023MortgagesClosing on a mortgageMNExplainedYes
Jan 12, 2023MortgagesTrouble during payment processOHExplainedYes
Dec 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Dec 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Nov 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedNo
Nov 15, 2022MortgagesClosing on a mortgageARExplainedYes
Nov 9, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNMExplainedYes
Nov 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Sep 27, 2022MortgagesClosing on a mortgageFLExplainedYes
Sep 15, 2022MortgagesClosing on a mortgageCAExplainedYes
Sep 5, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 2, 2022MortgagesTrouble during payment processNYExplainedYes
Aug 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Aug 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Aug 12, 2022MortgagesTrouble during payment processFLExplainedNo
Aug 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Aug 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jul 27, 2022MortgagesTrouble during payment processCAExplainedYes
Jul 15, 2022MortgagesClosing on a mortgageNYExplainedYes
Jul 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageARExplainedYes
Jul 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 5, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Jun 27, 2022MortgagesClosing on a mortgageCAExplainedYes
Jun 27, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedNo
Apr 27, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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