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Money transfers & apps

Complaint 5944940 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Florida 32433
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 2, 2022Complaint received
  2. Sep 2, 2022Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about problem adding money

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2023Money transfers & appsProblem adding moneyVAExplainedYes
Feb 20, 2018Money transfers & appsProblem adding moneyTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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